Tech-giant and e-commerce leader, Amazon, recently ventured into the immersive retail space with the launch of Amazon Beyond, the company’s newly minted 3D virtual shopping division—a major milestone in the advancement of immersive retail. With 10+ virtual stores on their app and website, Amazon engaged shoppers and encouraged product discovery across multiple brands. But what do Amazon’s latest virtual storefronts mean for the future of virtual shopping?
When industry leaders like Amazon invest in innovative technologies, it signals market acceptance and marks a clear path to going mainstream; brands and retailers are likely to follow suit as this technology gains mass adoption. The immersive retail industry is likely to undergo a rapid expansion as brands try to not lag behind, falling on the latter end of the adoption curve. This approach is set to become the norm, especially for brands looking to capture the attention of modern consumers.
Debuting with a mix of 3D rendered and photographed experiences, Amazon launched multiple virtual stores (available in the virtual showrooms hub) that showcase compelling 3D visuals, interactive content, must-have product selections and playful animations. For the 2024 holiday season, the e-commerce giant sought to help shoppers find the perfect gift for everyone on their list with multi-brand experiences in the Virtual Holiday Shop and Virtual Toy Shop. The hub also includes curated single-brand showrooms and shoppable tours of influencer homes.
In the Virtual Holiday Shop, visitors are greeted with a festive experience where they can explore 100+ gifts from brands like Kate Spade, Coach and more. The 3D experience features shelves in diverse store sections such as Gifts for the host, Perfect stocking stuffers, Next-gen gifts and more. Amazon plans to refresh the experience with new products throughout the holiday season, unlocking new surprises for gifting inspiration. The Virtual Toy Shop spotlights popular toys, games and activity kits from beloved brands like Play-Doh, Disney and more—visitors are immersed in a toy-themed 3D space with multiple animations, some of which show the toys in action. Amazon also released multiple single-brand virtual showrooms, creating 3D spaces dedicated to LEGO®, Samsung, Star Wars, SMEG and other notable brands. A few influencers even enabled Amazon to create shoppable tours of their homes to inspire shoppers on how to prep their homes for the holiday season.
“We’re always innovating to enhance the shopping experience and empower customers to discover products in easy and fun ways,” said Carmen Nestares Pleguezuelo, Amazon VP of North America Marketing and Prime Tech, in a statement. “With the Virtual Holiday Shop, we are excited to transport shoppers into a new immersive experience where they can browse over 300 of the most coveted gifts and toys of the season.”
Available on the Amazon website and the Amazon mobile app, each immersive experience showcased functionality found in Obsess-powered virtual stores: 3D 360 views, point-based navigation, product hotspots, high-res zoom in, add-to-cart capabilities, interactivity, animations, music, media content and more. As the world’s largest retailer, Amazon’s adoption of virtual stores affirms our mission at Obsess to create the next-generation e-commerce interface—immersing consumers in highly interactive and unique creative experiences targeted to product discovery and brand storytelling. Over the years, Obsess has partnered with the world’s leading brands and retailers in fashion, beauty, CPG, home and beyond to implement the virtual store technology on their own e-commerce websites and apps, with the same performance, quality and ease of access.
Obsess is the leading virtual store platform and has gathered robust spatial data from 400+ AI-powered virtual stores and experiences to optimize immersive retail environments that cater to the expectations of today’s consumers. Adding interactive, gamified elements into 3D virtual shopping experiences enhances customer engagement and amplifies product discovery; 80% of consumers game on a regular basis, and spend multiple hours a day in immersive environments such as Roblox. Personalized experiences are also important for modern consumers. AI-driven personalization remains at the forefront of virtual shopping, with features such as AI-powered virtual assistants making online experiences more tailored than ever. To learn how to set up a virtual store, book a demo or email us at [email protected].
